01 Introduction
Badai777 ("we", "Platform", or "website") operates with full responsibility to protect the privacy of every user who registers and uses our services. This Privacy Policy explains in detail the types of information we collect, the reasons for collecting it, how it is used, and the steps we take to keep it safe and protected.
By accessing or using the badai777 platform — whether through our website at badai777.vu or via our mobile app — you agree to the terms set out in this Privacy Policy. We encourage you to read this document from start to finish so you fully understand your rights and choices as a user.
This policy applies to all users in Malaysia and in any other region using our platform. In the event of any conflict between the Malay-language version and other language versions of this document, the Malay-language version shall serve as the authoritative reference.
02 Information We Collect
Badai777 collects two main categories of information: information you provide directly to us, and information collected automatically as you use the platform.
Information you provide directly:
- Full name, date of birth, national ID or passport number (for KYC verification)
- Email address and mobile number
- Current residential address
- Bank account or digital wallet details for processing deposits and withdrawals
- Identity verification documents such as photos of your ID card or bank statements
- Any information you submit through support forms or live chat
Information collected automatically:
- IP address and general location data
- Device type, operating system, and web browser used
- Gaming activity records, login dates and times, and session duration
- Transaction data including deposits, withdrawals, and betting history
- Cookie data and website tracking technologies (see Section 6)
We do not collect information beyond what is necessary to provide our services. Any additional data requested will be accompanied by a clear explanation of the purpose for collecting it.
03 How We Use Your Data
The information we collect is used solely for lawful and necessary purposes to ensure the badai777 platform operates smoothly and delivers the best experience for you.
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Account verification & KYC | Name, IC/passport, date of birth, document images | Contractual & legal requirements |
| Deposit & withdrawal processing | Bank details, digital wallets, transaction history | Contract performance |
| Customer Support | Email, phone number, communication records | Legitimate interest |
| Fraud prevention & anti-money laundering | IP, device, activity records, transactions | Legal obligation |
| Platform improvement & user experience | Analytics data, cookies, browsing behaviour | Legitimate interest |
| Promotional communications (with consent) | Email, phone number | User consent |
We do not use your data to make automated decisions that significantly affect you without human involvement. Any critical account-related decisions will be reviewed by our team.
04 Information Sharing with Third Parties
Badai777 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share some of your information with relevant parties:
- Payment service providers: To process your deposits and withdrawals via supported payment methods such as FPX, Touch 'n Go, and GrabPay. These providers are bound by strict confidentiality agreements.
- Technical service providers: Includes server hosting and cybersecurity protection services that help us keep the platform operating securely.
- Regulatory authorities: When required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.
- Game service providers: Third-party game providers integrated into our platform may receive limited session information required to ensure games function correctly.
05 Data Security and Technical Protection
Badai777 continually invests in enterprise-grade cybersecurity infrastructure to ensure your personal data is always protected. The security measures we implement cover multiple layers of protection:
- Data encryption: All data transmitted between your device and our servers is protected with 256-bit SSL/TLS encryption — the same technology used by leading financial institutions worldwide.
- Two-factor authentication (2FA): We offer an additional security layer through two-factor authentication to protect your account from unauthorised access.
- 24/7 activity monitoring: Our security system continuously monitors account activity to detect any suspicious behaviour and block it before any damage can occur.
- Segregated data storage: Sensitive data such as financial information and KYC documents is stored on servers isolated from daily operational data to minimise exposure risk.
- Internal access controls: Only badai777 staff with a legitimate work need who have undergone background checks are permitted to access user data.
While we take all reasonable precautions, no security system is perfect. In the event of a data security breach involving your personal information, we will notify you within the timeframe required by applicable law.
06 Cookies and Tracking Technologies
Badai777 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
- Performance cookies: Helps us understand how users interact with the platform through anonymised analytics data. No personally identifiable information is collected via these cookies.
- Functional cookies: Saves your preferences such as language, display resolution, and account settings so you do not need to reconfigure them each time you log in.
- Marketing cookies (with consent): Used to display relevant promotions and offers based on your activity on the platform, only if you have given your consent.
07 Your Rights as a User
As a badai777 user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or out of date, you have the right to request an immediate correction.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Restrict Processing
You may request that we restrict how we process your data under certain circumstances provided by law.
Right to Data Portability
You have the right to receive your data in a machine-readable format for transfer to another service provider.
Right to Object
You may object to the processing of your data for direct marketing purposes or based on our legitimate interests at any time.
To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within 30 business days. In complex situations, this period may be extended with notice to you.
08 Data Retention and Deletion
Badai777 retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we retain certain records for the following defined periods:
- Financial transaction records: Retained for 7 years to comply with anti-money laundering (AML) legal requirements and financial regulations.
- KYC verification documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
- Support communication records: Retained for 2 years for reference and dispute resolution purposes.
- Log and security data: Retained for 1 year for security investigation purposes if required.
Once the designated retention period has expired, your data will be securely deleted using irreversible deletion methods. Data no longer required for any legitimate purpose will be deleted earlier.
09 Changes to This Privacy Policy
Badai777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information.
Any significant changes to this Privacy Policy will be communicated to you via:
- In-account notification upon your next login
- Email to the address registered to your account (for significant changes)
- A prominent notice on our website's home page
The "Last Updated" date displayed at the top of this document will always be updated to reflect the latest version. Your continued use of the badai777 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy.
10 Contact Us About Privacy
If you have any questions, concerns, or complaints regarding how we handle your personal data, do not hesitate to contact us. The badai777 privacy and support team is available to assist you 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: Available directly on the platform via the chat icon at the bottom corner of your screen
- Target Response Time: Within 24 hours for general privacy enquiries; 48 hours for formal user rights requests
For more information regarding our platform policies, you may also refer to Terms & Conditions as well as the Responsible Gaming us.